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Customer Loyalty Manager

Job Title: Customer Loyalty Manager Contract Type: Permanent
Location: Belper, Derbyshire, England Industry: Marketing
Salary: £40k - 50k per year Start Date: Not specified
REF: 48681 Job Published: 17 days ago

job description

Customer Loyalty Manager
Derbyshire - hybrid working
£40,000 - £50,000
Pitch is delighted to be working with this brand new client based in Derbyshire.  A global giant in the world of heating solutions who is leading the way in setting standards to meet the climate targets and work towards a more sustainable future.
This is an awesome opportunity to join the business as the UK Customer Loyalty Manager, reporting to the Marketing Director and managing a team of two loyalty executives. 
Your job will be to develop and deliver the loyalty scheme for customer retention, working closely with the Commercial Director, Sales team, CRM team and marketing.  You will focus on understanding customer behaviours and segments to develop propositions and campaigns to drive retention and move customers through the loyalty programme to deliver increased sales.
To apply, you need to demonstrate the following:
  • A love of data; you will be able to look at data and trends and draw insight to make decisions.
  • Previous experience within a loyalty role where you have developed propositions and delivered growth.
  • Direct marketing experience and understanding of how to build campaigns.
  • Cross functional experience - you must have excellent communication skills and be able to challenge in the right way and influence.
  • Direct people management experience.
  • Ideally B2B loyalty experience, but B2C will be considered.
  • Educated to degree level or equivalent.
If you are looking to work in a fast-paced, sales focused business which offers flexibility and a great package that rewards your hard work, then please contact me today -

interested in this position?

If you would like to find out more about this job, please click Apply now to submit your CV. We will then get back to you as soon as possible to discuss your suitability for the role. If it’s a fit, we will talk you through all the details of the role, the company, team culture, career opportunities, package… the lot. If you then feel it ticks the right boxes, only then we will share your CV with the client. Pitch never shares your CV with a client without your express permission. 

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