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Senior Account Manager

Job Title: Senior Account Manager Contract Type: Permanent
Location: Nottingham Industry: Account Handling
Salary: £35k - 45k per year Start Date: Not specified
REF: 48656 Job Published: 23 days ago

job description

I am delighted to confirm that Pitch has exclusively partnered with a brilliant Nottingham based creative agency to support then in the hunt for. The team at Skeleton are looking for a driven Senior Account Manager to join their remarkable team and play a key role in the development and growth of the agency. 

Skeleton is an impressive business. Not only is their creative first class, but their strategic approach also really sets them apart from the crowd. Delivering creative content solutions for their client’s, this team might be small right now, but they are mighty. Plus, they have extensive plans for growth and this hire is a key cog in that growth journey. 

Which is exactly where you come in… I’ve listed a more detailed overview of the role below:


As a Senior Account Manager, you’re the machine that keeps things going. The driver of exceptional account management and our key relationship builder, you’re passionate about creating award-worthy creative work. You're keen to interrogate the brief and develop awesome relationships with Skeleton's clients.

You’ll be able to think both commercially and strategically, continually growing your skills, knowledge and ideas. You’ll be able to spot organic and new business opportunities and sell these in to your senior team and clients.

A true team-player, you’ll set an example to those around you and be key to fluid collaboration across the agency. You’ll be accessible, viewed as a decision maker and problem solver, not scared to challenge clients if the need arises.



  • Develop brilliant client relationships so they trust and rely on you

  • Get under the skin of the client's strategy and brief - become truly indispensable

  • Be totally comfortable presenting to the client, happy to show them some wow (and enjoy the limelight!)

  • Spot and highlight opportunities to develop new projects - feedback to your senior team

  • Have a solid understanding of creative and technical concepts and ideas - can talk the talk

  • Be proactive about measuring and delivering ROI for every client project

  • Leverage ROI conversation to attract repeat business

Account Management

  • Make things happen, think ahead and be responsible for all day-to-day account management

  • Create and maintain client development plans

  • Continually look for ways to develop strategic awareness and expand the brief

  • Create (or supervise and monitor) WIPs and status reports

  • Relay information to Producers to inform project plans & timings

  • Be on top of your numbers and billing

  • Drive efficiency and profitability for your POD


  • Collaboratively manage your POD and work with the talent pool to ensure that Skeleton hits the brief and meets or exceeds expectations

  • Set an example to the team of brilliant client management

  • Genuinely care about others careers, nurture and train Account Managers, Execs and Interns

  • Contribute to creating a courageous, inspiring and supportive culture for Team Skeleton

  • Build productive working relationship with others within Team Skeleton

Key objectives

  • Ensure all clients are happy and satisfied and resolve any issues whilst continuously looking for ways of delivering improved service

  • Develop an account management playbook for Skeleton that can be used by future account execs and managers

  • Build client relationships and become the go-to agency for their motion needs

  • Implement a video planning service with key accounts

  • Build and manage our retainer-based service offering

  • Create and implement a client retention and growth strategy

  • Network effectively within existing client accounts to grow contacts and new business

This is a brilliant opportunity for a Senior Account Manager or Account Director to join a very impressive growing business. To find out more get in touch with me today. 07814 057 584


As a retained partener all applciation for this role are being managed by Pitch. 


interested in this position?

If you would like to find out more about this job, please click Apply now to submit your CV. We will then get back to you as soon as possible to discuss your suitability for the role. If it’s a fit, we will talk you through all the details of the role, the company, team culture, career opportunities, package… the lot. If you then feel it ticks the right boxes, only then we will share your CV with the client. Pitch never shares your CV with a client without your express permission. 

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