Senior CRM Executive

Job Title: Senior CRM Executive Contract Type: Permanent
Location: Staffordshire Industry: Digital
Salary: £28k - 30k per year + benefits Start Date: Not specified
REF: 47637 Job Published: about 12 hours ago

job description

Pitch are recruiting for a new opportunity, based in Staffordshire. We are working with a successful and established sports-sector business who are looking to hire a Senior CRM Executive. 

The business partners with brands, sports-clubs and other partners to offer exclusive benefits to customers using their online platform. They have created a truly unique product which is experiencing high-growth and entry to new markets.  

We are looking for a Senior CRM executive to work alongside and support the CRM Manager to push forward a CRM strategy. Working across the businesses product portfolio this role will involve building and managing the automated journeys as part of the overall customer lifecycle strategy. 

It is imperative that candidates have experience in marketing automation. Therefore we are seeking candidates with a strong understanding of automated journeys and how they enhance the customer experience, based on data analysis. 




  • Deliver marketing automation campaigns including dynamic content, segmentation and data triggers across all products/services
  • Manage the roll-out of automated communications
  • Working with the Creative team to ensure automated communications adhere to established brand guidelines
  • Ensuring the integrity of automated data feeds
  • Build monthly reports and present any observations/recommendations
  • Become the go to person for day-to-day CRM and automation queries
  • Keep up to date with latest CRM best practice and technology
  • Bring in new process ideas to the team, sharing best practice all of the time



This opportunity will best suit a candidate who has the hunger and desire to specialise in a data-driven marketing automation role - this role is not a creative-led role and will not be directly involved in ‘traditional’ marketing campaign launches.

If you are enthusiastic, with a curious mind and an eagerness to ‘get under the skin’ of marketing automation - get in touch. 


Easily commutable from Derbyshire and Staffordshire. 


interested in this position?

If you would like to find out more about this job, please click Apply now to submit your CV. We will then get back to you as soon as possible to discuss your suitability for the role. If it’s a fit, we will talk you through all the details of the role, the company, team culture, career opportunities, package… the lot. If you then feel it ticks the right boxes, only then we will share your CV with the client. Pitch never shares your CV with a client without your express permission.