CRM Manager in Oxford

The CRM Manager is responsible for planning and delivering the full CRM strategy. They will fully understand the needs of the customer and be proactive in continuously improving the customer experience. The CRM Manager will map out the customer journey analysing all touch points along the way. They will monitor and analyse customer behaviour and loyalty to ensure engagement is long term. The CRM Manager might have a say in what software or system is used to store and monitor customer data and will keep an eye on how that database is segmented. Employers look for candidates with previous marketing experience (predominantly digital & direct marketing) focusing around customer acquisition and retention. Salary wise outside of London the role generally pays between £38,000 to £50,000 depending on regional variance and level of experience.

The international reputation of this city is primarily as the home of the University of Oxford, the oldest university in the English-speaking world. Utterly steeped in history and yet it maintains the atmosphere of a modern town, thanks to its huge student population. The elegant colleges are featured alongside courtyards and cobbled lanes, studded by occasional shops, eateries and public houses.
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\r\nWith the oldest colleges dating back over 750 years, the rich history, tradition and lively academic life of the city is punctured by the equally thrilling world outside the university walls; Oxford has an extensive industrial past and the working populace outnumber the academic elite. Its industries include motor manufacturing, education, publishing and many famed information technology and science-based businesses. 
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\r\nSector wise, Oxford has a strong hub of technology and healthcare businesses complimented by a plethora of marketing and digital agencies.