Customer Insight Specialist

Job Title: Customer Insight Specialist Contract Type: Permanent
Location: Greater Manchester Industry: Marketing
Salary: £25k - 30k per year Start Date: Not specified
REF: 47341 Job Published: about 2 months ago

job description

Customer Insight Specialist





As a market leader in their field with an enviable heritage and reputation and a business who puts the customer at the heart of everything they do, our client are keen to appoint a Customer insight Specialist to ensure that they are delivering an excellent customer experience.


Working as part of a dedicated Customer Experience team, the Customer Insight Specialist will be responsible for:


  • Manage the ongoing customer experience programme capturing data throughout the customer journey
  • Produce regular reports , turning data into insight
  • Working alongside internal teams to ensure customer feedback is being captured and turned into useable insight data
  • Support senior management team to apply customer insights into wider strategies/plans



This is a unique opportunity for an individual who champions good customer experience to be a real advocate within a large, growing business.  To be successful in this role, you will require previous experience of capturing, evaluating and acting on customer insight as well as being a natural communicator and able to influence stakeholders at all levels.







interested in this position?

If you would like to find out more about this job, please click Apply now to submit your CV. We will then get back to you as soon as possible to discuss your suitability for the role. If it’s a fit, we will talk you through all the details of the role, the company, team culture, career opportunities, package… the lot. If you then feel it ticks the right boxes, only then we will share your CV with the client. Pitch never shares your CV with a client without your express permission.